2020 Virtual Conference Agenda

This year’s theme is flourishing through crisis, change and opportunity. The focus is on educating, inspiring and rejuvenating all our executive leaders, all our frontline retail workers and all our recycling and operational staff. COVID has changed retail, and the Government is changing reuse and recycling. Its been a tough year and we all need energising, so the conference sessions are priced for people, not profit. You can book all sessions for the member rate of just $138 per person, or you can book your entire staff into any one single session for $328. This is the best opportunity to acknowledge, reward and educate your entire organisation.

15 OCT 2020
11am – 12pmRetail Keynote – Best Practice Benchmarks for Success

COVID has changed the retail environment, and charities must adapt. Learn the importance of retail benchmarks for charity shop success from stock control to sales per metre. Essential retail education for every charity shop manager. Make sure your entire team watches this session.

Brian Walker, CEO, Retail Doctor Group

Peter Knock, Director, Peter Knock Consulting

19 OCT 2020
6pm – 7pmInternational Keynote – Reuse and Recycling Best Practice

Live from London. The urgency to accelerate reuse and recycling solutions is greater than ever. Global circular economy and resource recovery experts WRAP UK unveil the future of reuse and recycling for textiles, plastics and electricals in Australia. A must-watch session for all recycling staff.

Dr Richard Swannell, Development Director, WRAP UK
22 OCT 2020
2pm – 3pmRetail Growth Strategies – COVID Case Studies

Crisis brings opportunity. Two regional charities show how to embrace growth in a transformational market. One in Queensland that integrated two separate retail acquisitions during COVID, and one in Ballarat with a complete retail transformation and new vision for charity shops.

Terry O’Neill, CEO, Link Vision

Sarah Conners, Retail Operations, CAFS Ballarat

26 OCT 2020
2pm – 3pmClothing Product Stewardship Scheme for Australia

Why Australia desperately needs a product stewardship scheme for clothing, what it will look like across the supply chain, and how it will benefit brands and consumers as well as the charitable reuse and recycling sector. Its time for clothing solutions and sustainability in fashion.

Leila Naja Hibri, CEO, Australian Fashion Council

Peter Allan, CEO, Sustainable Resource Use

Eloise Bishop, Head of Sustainability, David Jones and Country Road Group

29 OCT 2020
2pm – 3pmEffective Grant Strategies for Charitable Reuse and Recycling Enterprises

Lifeline Darling Downs generated many millions of dollars in grant funding for their enterprise by engaging a dedicated grant writer. Why aren’t more charities doing this? What’s stopping charities apply for grants? And how we can win more of them – profitably and sustainably – to drive our mission goals.

Louise Kennett, Submission Writer, Lifeline Darling Downs

Kylie Strudwick, Co-Founder, We Do Grants

2 NOV 2020
2pm – 3pmState Government Circular Economy Policies

With more State Governments developing circular economy policies, what does this mean in terms of opportunities for charitable reuse and recycling enterprises? Where are the best opportunities for maximum environmental impact. What can we expect in terms of funding?

Kathy Giunta, Director Circular Economy, EPA NSW

Emily Byrne, Manager Waste & Resource Recovery, DELWP

5 NOV 2020
2pm – 3pmCollaboration between Local Councils and Charitable Reuse and Recycling Enterprises

Councils and charities share the same goals: healthy communities, clean streets free of dumping, opportunities for residents to donate pre-loved items for reuse, and the maximum community benefits. How can we work together better on landfill diversion, collections and avoided costs?

Annie Walker, Regional Strategic Co-ordinator, SSROC

Wes Knight, Waste Projects and Operations, Tweed Shire Council & Chair, RENEW NSW

Melanie Kiely, CEO, Good Sammy Enterprises

9 NOV 2020
2pm – 3pmClarity in Communications – Messaging to Media, Government and Donors

Revisit the most popular speaker from the 2019 conference with a wonderfully insightful, powerful and entertaining session on key messaging. Why its so important to get your key points across to stakeholders, and how to structure it so it feels easy.

Catriona Dixon, Top Bird, Toothless Parrot Communications
12 NOV 2020
2pm – 3pmThe Future of Lower Waste Costs – How to Save $5 Million

Changing waste contractor billing from bin lifts to weight could save charities $5 million a year, provide data transparency, reduce waste-to-landfill, and reward progressive contractors through a collective tender. Find out how to make this happen in this cost-busting session.

Mike Ritchie, Managing Director, MRA Consulting
16 NOV 2020
2pm – 3.15pmThe Future of Charitable Retailing – What’s in Store

Australia’s largest charitable retailers share their insights and predictions for 2021. What retail success will look like for our dedicated and passionate teams, how customer engagement will change, and why we need to transform to get there – so we can keep enjoying the journey.

Sophia Marsh, General Manager Merchandise, Australian Red Cross

Jamie Mackay, General Manager, Lifeline Retail QLD

Jan Fitzgerald, Regional Manager VIC TAS, Salvos Stores

Jeff Antcliff, General Manager, Vinnies VIC

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