Charitable Recycling Australia has launched a complimentary Benchmarking Tool to identify best practice retail performance benchmarks for the charitable sector that will help inform and elevate the collective and individual performance of participating members. Our primary principle is organisation data confidentiality. The only data that will be distributed will be an aggregate data table based upon the combined data that comes from members. No data received from individual members will be shared at any stage. The initial pilots have commenced, with quarterly data being collected for five organisational metrics from a large and representative group of participating members.
- Average Number of Transactions
- Average Items per Sale
- Average Sales per Square Metre
- Average Transaction Value
- Average Conversion Rate
Charitable Recycling Australia members who provide data will gain access to the benchmark. The Benchmarking Tool will increase in metrics and complexity as members collectively agree on how to improve the tool and outcomes for into the future. It will grow in time to include more metrics, including options for individual shops, regions, types of stores and other key datasets as required to provide participating members with greater insights to financial performance and other key performance indicators. Charitable Recycling Australia will utilise the broad data to support advocacy for the sector and to support members in their service objectives. Organisations voluntarily participate in the benchmarking tool and can use the tool data within their organisation.